How to remove stains from my carpet?

Do not scrub the stained area, only blot with a clean towel. Should you inadvertently cause a stain it is vital that you don’t start attempting to remove it yourself with every carpet cleaning product under the sun. It’s even more crucial that you don’t start scrubbing it like there’s no tomorrow. While your efforts are well-meant, they will very likely do a lot more harm than good. Scrubbing at stains usually only serves to embed them more deeply into the fabric or carpet and distort the pile. It is al about chemistry and fibre type. Meanwhile, the use of different chemicals and solutions to attempt to remove the stain is unlikely to work, and will result in a noxious concoction of harsh substances and clashing cleaning products stewing together and making removal of the stain even harder. Supermarket stain removal products often make it worse. There aren’t any domestic cleaning products that are effective at removing truly stubborn stains like red wine, coffee or tea, and pet urine stains. Attempting to do it without professional advice and help, is almost certainly going to exacerbate the problem. Keep calm! Before you do anything, give us a call and let us know what you’re dealing with. Our team of experts will be able to advise you on the best course of action, and we will create a tailored approach to the problem depending on the exact nature of the stain, and the specific item it is covering. For example, removing stains from carpets isn’t quite the same as removing stains from upholstery, mattresses or even rugs. We will be able to determine the best course of action and carry it out for you. We will be happy to offer you Free no obligation advice. Here at Cleaner Cleaner we have a consistently proven track record for excellent results and service. Our customer feedback is shining with praise and is second to none. We pride ourselves in delivering the personal touch and a bespoke solution to your particular needs. We use the most modern carpet stain removal technology, and are conscious that our methods are ecologically friendly, and completely safe for you, your family, and your pets. If you’re looking for carpet stain removal experts in London and the Home Counties, look no further. Give us a call now! We’d be delighted to help…

How much it will cost to get my carpets cleaned?

Our London carpet cleaning services come at an affordable price.Customers can choose between three different levels of service. Silver, is our budget option great for end of tenancy carpet cleaning. Gold is our deluxe service and is homeowner’s favourite with lots of perks and bursting with value. Platinum is our ultimate service. You can choose what is best for you. It is truly affordable to everyone!

Is your end of tenancy cleaning service 100% Guaranteed?

Our service is 100% guaranteed! We will help you recover your rental deposit! The checkout report often takes longer than 2-3 days to produce, and get sent to you. That is why our service is 100% guaranteed for 7 Days! We will return Free of charge if needed! Let's help you get your deposit back

Is oven cleaning included?

Professional oven cleaning is included in our after rental service, as well as professional cleaning of all other appliances : washing machine, extractor fan, fridge, freezer, dishwasher.

Is professional cleaning required at the end of tenancy?

When a tenant moves out of a rented property common perception is that they need to have the property professionally cleaned in order to get their deposit back. As of June 2019 this is no longer the case. Tenants are not obliged to hire professional end of tenancy cleaners, and instead can have the property cleaned themselves. The problem is, attempting this with little knowledge of what and how to clean to the standard that inventory clerks expect when inspecting, leads to a failed inventory, unnecessary hassle, and hefty deductions from the deposit. At Cleaner Cleaner we have over 12 years experience providing stress free moving out cleaning services, helping tenants in London recover their rental deposit with ease.

Reviews

01/03/2022 Excellent and professional

March 2, 2022

I was very impressed with the service I received and thoroughly recommend this firm.

20/01/2022 Perfect Job

January 21, 2022

Our rug cleaner did a stellar job of removing a red wine stain from our white woollen rug that we were certain would never be the same again. Like magic, it’s looking brand new with no signs of a certain dinner party faux-pas!

Punctual, friendly and thorough, we’re chuffed.

Thanks.

Lisa

Response from Cleaner Cleaner

Dear Lisa, thanks for your valued custom and wonderful review! Cleaner Cleaner Team

03/11/2021 Carpet like new!

November 4, 2021

I found this company on Which? magazine web site, which speaks for itself. The company are genuine with reasonable prices, unlike some who quoted £405 for a rug! The operative arrived on time. He was helpful in moving the carpet. Furthermore, he did an excellent job in a short time. I paid on the day, which was very convenient for me. The carpet has come up like new! Don’t pay exhorbitant up-front amounts go with this company.

Maureen

Response from Cleaner Cleaner

Dear Maureen, thanks for your valued custom and kind review! Cleaner Cleaner Team

07/09/2021 Excellent sofa clean!

September 7, 2021

Just wanted to say that the Technician who cleaned our sofa and velvet loveseat today did an amazing job! Couldn’t be more pleased and keep asking myself why we waited this long to get it done!

Annelie

Response from Cleaner Cleaner

Dear Annelie, thanks for your valued custom and wonderful review! Cleaner Cleaner Team

18/01/2021 Very good service

March 1, 2021

Extremely efficient customer service. Technician turned up onsite 2 hours after my initial inquiry and completely removed ink stain from my week old carpet. I could not recommend Cleaner Cleaner enough! Thank you!

Colin

06/02/2021 Great Service

December 17, 2020

Excellent and quick service for carpet cleaning and stain removal! Very efficient and helpful, would recommend to anyone!

Aruja

14/12/2020 Amazing Experience!

December 17, 2020

I had a wonderful and easy experience with Cleaner Cleaner.

Vanya cleaned my studio apartment to perfection and was very kind.

I highly recommend. I am still waiting on deposit information, but I already know that my flat is cleaner now than it was when I moved in!

Thank you!

Rebekah

28/11/2020 Highly recommended

December 17, 2020

Cleaner Cleaner did the end of tenancy cleaning for our two bed flat. The team is very professional and their cleaning was just as expected. All the communication was on email and clear.

Saakshi

30/09/2020 Cannot recommend highly enough!

December 17, 2020

Excellent service and very thorough

Nick

11/09/2020 Excellent – would recommend!

September 11, 2020

Cleaners did a great job and got my full deposit back at the end of tenancy.

Friendly customer service. Would use again.

Thank you

Hannah

Response from Cleaner Cleaner

Dear Hannah, Thanks for your valued custom and kind review! Cleaner Cleaner Team

01/09/2020 Excellent service from start to finish

September 2, 2020

Highly recommend this Company. Very efficient quote

and appointment process. Friendly, professional and

prompt customer service. Carpets look great.

A refreshing experience.

Claire T.

Response from Cleaner Cleaner

Dear Claire, It was pleasure doing the work for you! Thanks for your valued custom! Cleaner Cleaner Team

06/06/2020 Great customer service

June 11, 2020

Thanks for all your help and support during my move out process.

Christina

Response from Cleaner Cleaner

Dear Christina, thanks for your custom and kind feedback! Cleaner Cleaner Team

06/02/2020 Great service and clean

February 12, 2020

CleanerCleaner arrived early, did a fantastic job in a few hours and left the place spotless, very happy 🙂

Aaron Lote

Response from Cleaner Cleaner

Hi Aaron, thanks for your custom and nice review! Cleaner Cleaner team

12/02/2020 Always 5*!

February 12, 2020

We use CleanercCleaner as our recommended cleaner to tenants and have been for the past 10 years almost, they are always professional, efficient and all of their cleaners are trustworthy. We have never had a single tenant complain! The cleans always done to professional standard.

They are always quick to answer any questions we have and assist with booking cleans. Glad to be working with them!

Lexadon Property Group

Lexadon property group

08/01/2020 Highly recommended

February 12, 2020

Very professional and efficient service! We now used the company twice for our common areas carpet cleaning in a flat conversion building and would not look elsewhere for the next time. Thanks to the team!

Genia O

04/12/2019 Excellent service and a thorough clean

February 12, 2020

I had spent a few weeks searching online for a reliable end-of-tenancy cleaner, having had some bad experiences in the past. I was very happy to find and choose Cleaner Cleaner! Belle and Vladimir were able to accommodate all services I was looking for (including deep cleaning of carpet and cleaning of the balcony) and were quick to answer any questions I had. The cleaning quality was of a very high standard and when my landlord requested additional touch ups the team was very helpful in resolving them under their 7-day guarantee. Overall Cleaner Cleaner did an excellent job and I am very happy with the results – thank you!

Julianna

02/08/2019 Brilliant service! Thank you.

August 2, 2019

Moving house is really stressful but Belle and the team made the cleaning the easiest part of the move. Every part of the service was briliant. Belle and the team were very responsive and efficient and the carpet has never looked so good!

I would highly recommend this company.

Many thanks to all the team at Cleaner Cleaner.

Kathy Clear

Response from Cleaner Cleaner

Dear Kathy, thank you for your kind review! All the best

08/07/2019 Great Job - Very Professional!

July 8, 2019

Booked carpet cleaning on Thursday and it was completed by Friday evening. Great service, good communication and they did an excellent job! Would definitely use them again and recommend them. Thanks guys… 🙂

Sharon Baillie

Response from Cleaner Cleaner

Dear Sharon, thanks for your kind feedback! It has been a pleasure doing the work for you! Best regards, Cleaner Cleaner Team

09/06/2019 Thanks for your service

June 9, 2019

I requested a move out cleaning quotation online and got one in 15 minutes. Cleaner Cleaner have been very flexible and understanding. The team arrived promptly and did a great job leaving our rental flat sparkling. I would highly recommend this company for their work ethics and quality of service!

-Hannah, Brixton SW9

Response from Cleaner Cleaner

Dear Hannah, thanks for your kind review! It has been a pleasure to do work for you. All the best!